#whatsapp-inbox{--wi-ink:#183b45;--wi-teal:#0b6872;--wi-line:#dce6e9;color:var(--wi-ink)}
#whatsapp-inbox *{box-sizing:border-box}#whatsapp-inbox [hidden]{display:none!important}
#whatsapp-inbox .page-heading{margin-bottom:18px}#whatsapp-inbox .page-heading h1{margin:0}
.wi-disconnected{background:#fff3d5;color:#765115;border:1px solid #ead39c;padding:9px 13px;border-radius:30px;font-size:14px;font-weight:600}
.wi-disconnected.connected{background:#e5f4ee;color:#236044;border-color:#b9ddcf}.wi-feedback.error{color:#a52929}.wi-media-loading{display:block;padding:14px;color:#5b7178;background:#eef3f4;border-radius:8px}.wi-attachment.video video{display:block;max-width:420px;max-height:300px;width:100%;border-radius:9px}
.wi-notice{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:16px 20px;border:1px solid #bcd8de;background:#eef8fa;border-radius:14px;margin-bottom:20px}
.wi-notice p{font-size:14px;line-height:1.5;margin:5px 0 0;max-width:850px}.wi-notice button{flex-shrink:0}
.wi-shell{display:grid;grid-template-columns:minmax(280px,340px) minmax(0,1fr);height:min(820px,calc(100dvh - 16px));min-height:600px;border:1px solid var(--wi-line);border-radius:18px;overflow:hidden;background:#fff;box-shadow:0 8px 30px #13333f08}
.wi-list-panel{position:relative;border-right:1px solid var(--wi-line);display:flex;flex-direction:column;min-height:0}.wi-filters{padding:18px 16px 0}.wi-filters label,.wi-assignment label,.wi-compose-options label,.wi-compose-label{display:grid;gap:6px;font-size:14px;font-weight:600}
#whatsapp-inbox select,#whatsapp-inbox input,#whatsapp-inbox textarea{font:inherit;color:var(--wi-ink);border:1px solid #b7cbd0;background:#fff;border-radius:9px;padding:10px 12px;min-width:0;width:100%}
.wi-filters label+label{margin-top:12px}.wi-tabs{display:flex;flex-wrap:wrap;gap:6px;margin-top:15px}.wi-tabs button{border:1px solid var(--wi-line);background:#fff;color:var(--wi-ink);padding:7px 10px;border-radius:8px;font-size:14px;cursor:pointer}.wi-tabs button[aria-pressed=true]{background:var(--wi-ink);color:#fff;border-color:var(--wi-ink)}
.wi-meta{font-size:13px;color:#5b7178;line-height:1.5}.wi-list{min-height:0;overflow-y:scroll;flex:1;scrollbar-width:auto;scrollbar-color:#218d91 #e7eff0;padding-right:3px;scroll-behavior:smooth}.wi-list::-webkit-scrollbar{width:12px}.wi-list::-webkit-scrollbar-track{background:#e7eff0;border-radius:8px}.wi-list::-webkit-scrollbar-thumb{background:#218d91;border:3px solid #e7eff0;border-radius:8px}.wi-list:focus-visible{outline:2px solid #218d91;outline-offset:-2px}.wi-scroll-controls{position:absolute;right:17px;bottom:14px;display:grid;gap:6px;z-index:3}.wi-scroll-controls button{width:34px;height:34px;border:1px solid #b8ced1;border-radius:50%;background:rgba(255,255,255,.96);color:#0b6872;font-size:18px;font-weight:800;cursor:pointer;box-shadow:0 3px 10px rgba(6,47,55,.15)}.wi-scroll-controls button:hover{background:#e8f5f5}.wi-load-more{width:calc(100% - 30px);margin:13px 15px 65px;padding:10px;border:1px solid #b8d5d8;border-radius:9px;background:#f4fbfb;color:#0b6872;font-weight:700;cursor:pointer}.wi-chat{display:flex;width:100%;gap:11px;text-align:left;padding:17px 15px;background:white;border:0;border-bottom:1px solid #edf1f2;cursor:pointer;color:var(--wi-ink);border-left:3px solid transparent}.wi-chat:hover{background:#f4f9fa}.wi-chat.selected{background:#eaf5f6;border-left-color:var(--wi-teal)}
.wi-avatar{width:38px;height:38px;flex:0 0 38px;background:#e3eef0;color:#325862;display:grid;place-items:center;border-radius:12px;font-size:14px;font-weight:700}.wi-chat-copy{display:grid;gap:5px;min-width:0}.wi-chat-copy strong{font-size:14px;line-height:1.4}.wi-chat-copy>span:not(.wi-state){font-size:14px}.wi-chat-copy small{font-size:12px;color:#536d75}.wi-state{font-size:12px;padding:3px 7px;border-radius:5px;justify-self:start;background:#fff1d8;color:#765115}.wi-state.resolved{background:#e5f4ee;color:#236044}
.wi-detail{display:flex;flex-direction:column;min-height:0;min-width:0}.wi-chat-header{padding:12px 18px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--wi-line)}.wi-chat-header h2{font-size:18px;margin:0 0 3px;line-height:1.35}.wi-chat-header p{font-size:13px;color:#58717a;margin:0}.wi-chat-header button{font-size:14px}.wi-context{padding:9px 18px;background:#f8fbfc;display:flex;flex-wrap:wrap;gap:14px;justify-content:space-between;border-bottom:1px solid var(--wi-line)}.wi-context>div:first-child{display:grid;gap:4px;font-size:14px;flex:1;min-width:160px}.wi-context strong{font-size:14px}.wi-assignment{display:flex;gap:10px;align-items:end;flex-wrap:wrap}.wi-assignment select{max-width:245px}.wi-team-state{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:7px 18px;background:#f1f6f7;color:#506d75}.wi-team-state p{font-size:13px;line-height:1.4;margin:0}.wi-team-state label{display:grid;gap:4px;min-width:230px;font-size:12px}.wi-team-state select{padding:7px 9px!important;font-size:13px!important}.wi-typing{font-size:13px;font-style:italic;color:#0b6872;padding:8px 20px;margin:0;background:#e9f7f5}.wi-signature{font-size:13px;color:#49676f;margin:0 0 5px;padding:6px 9px;background:#edf6f7;border-radius:8px}
.wi-messages{flex:1;min-height:180px;overflow:auto;padding:18px 22px;display:flex;flex-direction:column;gap:14px;background-color:#eef3f2;background-image:radial-gradient(circle at 20px 20px,rgba(11,104,114,.035) 2px,transparent 2px);background-size:40px 40px;scrollbar-color:#7ba7a5 #e6eeee}.wi-load-history{align-self:center;border:1px solid #bdd3d6;border-radius:18px;background:#fff;color:#0b6872;padding:7px 14px;font-size:12px;font-weight:700;cursor:pointer}.wi-message{max-width:85%;padding:12px 15px;border-radius:12px;background:white;border:1px solid #e0e8ea;align-self:flex-start;flex-shrink:0;overflow-wrap:anywhere;box-shadow:0 2px 4px rgba(23,57,65,.05)}.wi-message p{font-size:16px;line-height:1.55;margin:6px 0}.wi-message small,.wi-message time{font-size:12px;line-height:1.4;color:#526e76}.wi-message-author{display:block}.wi-message-author strong{font-size:12px;font-weight:800;color:#183f49}.wi-message-body strong{font-weight:800}.wi-message-body em{font-style:italic}.wi-message-body del{opacity:.78}.wi-message-body code{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.92em;background:rgba(10,52,63,.08);border-radius:5px;padding:2px 5px}.wi-message time{display:block;text-align:right}.wi-message.outgoing{align-self:flex-end;background:#dcf8e8;border-color:#bfe4d2}.wi-message.note{background:#fff4d8;border-color:#e9d69e;align-self:stretch;max-width:100%}.wi-message.event{align-self:center;background:transparent;border:0;max-width:100%;padding:2px 8px;box-shadow:none}.wi-message.event p{font-size:13px;text-align:center;color:#526e76}.wi-message.event small,.wi-message.event time{display:none}
.wi-message.failed{border-color:#e5aaaa;background:#fff4f4}.wi-delivery-error{color:#9b1c1c!important;font-size:13px!important;font-weight:700}
.wi-compose{padding:9px 16px;border-top:1px solid var(--wi-line);margin:0;background:#fff;flex:0 1 auto;min-height:0;max-height:50%;overflow-y:auto}.wi-compose.is-note{background:#fffaf0;border-top-color:#ead7a5}.wi-compose.is-note textarea{background:#fffcf4;border-color:#d9bd74}.wi-compose-options{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:5px}.wi-compose-options label{display:flex;align-items:center;font-size:14px}.wi-template{border:0;background:none;color:var(--wi-teal);font-size:14px;cursor:pointer;text-align:right;text-decoration:underline}.wi-compose-label{font-size:14px}.wi-compose textarea{resize:vertical;min-height:52px;max-height:110px}.wi-format-toolbar{display:flex;align-items:center;gap:5px;margin:0 0 4px}.wi-format-toolbar>span{font-size:12px;color:#5b7178;margin-right:3px}.wi-format-toolbar button{width:32px;height:30px;padding:0;border:1px solid #cfdcdf;border-radius:7px;background:#fff;color:#183f49;cursor:pointer;font-size:14px}.wi-format-toolbar button:last-child{width:42px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px}.wi-format-toolbar button:hover,.wi-format-toolbar button:focus-visible{border-color:var(--wi-teal);background:#eef8f8}.wi-compose-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:5px}.wi-compose-footer span{font-size:13px;color:#5b7178}.wi-error{font-size:14px;color:#a52929;margin:8px 0 0}.wi-error:empty{display:none}.wi-feedback{font-size:14px;min-height:22px;margin:10px 0}.wi-empty{padding:32px 24px;text-align:center;color:#5b7178;line-height:1.6}.wi-empty h2{font-size:20px;color:var(--wi-ink)}.wi-empty p{font-size:16px}.wi-welcome{margin:auto;max-width:450px}.wi-monogram{display:inline-block;background:var(--wi-ink);color:white;font-weight:700;font-size:24px;padding:13px 20px;border-radius:16px;letter-spacing:1px}.wi-back{display:none}
.wi-attach-row{display:flex;align-items:center;gap:12px;margin-top:6px;flex-wrap:wrap}.wi-attach{display:inline-flex!important;width:auto!important;cursor:pointer;padding:9px 12px!important;font-size:14px!important}.wi-attach input,.wi-native-audio{position:absolute!important;inline-size:1px!important;block-size:1px!important;opacity:0;overflow:hidden;padding:0!important;pointer-events:none}.wi-voice-actions{display:flex;align-items:center;gap:8px;margin-left:auto}.wi-voice-actions>strong{min-width:72px;font-size:12px;color:#58717a;font-variant-numeric:tabular-nums}.wi-record{position:relative;width:42px;height:42px;border:0;border-radius:50%;background:#128c7e;color:#fff;display:grid;place-items:center;cursor:pointer;box-shadow:0 4px 12px rgba(10,84,77,.2);transition:transform .15s ease,background .15s ease}.wi-record:hover,.wi-record:focus-visible{background:#08756b;transform:scale(1.04)}.wi-record b{font-size:20px;font-weight:400;line-height:1}.wi-record>span{display:none}.wi-record.recording{background:#d94444;animation:wi-pulse 1.25s ease-in-out infinite}.wi-cancel-record{border:0;background:transparent;color:#9b1c1c;text-decoration:underline;cursor:pointer;font-size:13px}.wi-pending-files{display:flex;gap:7px;flex-wrap:wrap;margin-top:8px}.wi-pending-files:empty{display:none}.wi-pending-files>span{display:inline-flex;align-items:center;gap:6px;background:#eaf4f6;border-radius:7px;padding:6px 8px;font-size:13px}.wi-pending-files button{border:0;background:transparent;color:#703232;font-size:20px;line-height:1;cursor:pointer}.wi-audio-draft{display:flex;align-items:center;gap:8px;width:min(100%,430px);padding:8px 10px;border:1px solid #bcd9d4;border-radius:22px;background:#e3f3ee}.wi-audio-draft audio{height:38px;min-width:150px;flex:1}.wi-audio-draft small{font-size:11px;color:#4b696f}.wi-audio-dot{width:9px;height:9px;border-radius:50%;background:#128c7e;flex:0 0 auto}.wi-attachment{margin:8px 0 4px}.wi-attachment.image img{display:block;max-width:320px;max-height:240px;width:auto;height:auto;border-radius:9px;border:1px solid #cadaDE}.wi-attachment figcaption{font-size:12px;color:#526e76;margin-top:5px}.wi-attachment.audio{display:grid;gap:8px;min-width:min(320px,75vw)}.wi-attachment.audio audio{width:100%;height:42px}.wi-attachment.document{display:flex;align-items:center;gap:10px;background:#f4f8f9;border:1px solid #d7e2e4;border-radius:9px;padding:10px}.wi-attachment.document>span{font-size:24px}.wi-attachment.document>div{display:grid;min-width:0;flex:1}.wi-attachment.document strong,.wi-attachment.document small{overflow-wrap:anywhere}.wi-attachment.document button{border:0;background:transparent;color:#0b6872;text-decoration:underline;cursor:pointer}@keyframes wi-pulse{50%{box-shadow:0 0 0 7px rgba(217,68,68,.18)}}
.wi-shell{height:min(820px,calc(100dvh - 4px))}.wi-messages{min-height:160px}
#whatsapp-inbox button:disabled{opacity:.5;cursor:not-allowed}#whatsapp-inbox :focus-visible{outline:3px solid #168c9b;outline-offset:3px}
@media(max-width:1100px){.wi-shell{grid-template-columns:280px minmax(0,1fr);height:min(760px,calc(100dvh - 16px));min-height:560px}.wi-context{padding:10px 12px}.wi-compose-options{flex-wrap:wrap}.wi-team-state{align-items:flex-start;flex-direction:column}.wi-team-state label{width:100%;min-width:0}}
@media(max-width:760px){.wi-notice{align-items:flex-start;flex-direction:column;padding:14px}.wi-shell{display:block;min-height:500px;height:auto}.wi-list-panel{border:0;min-height:460px}.wi-list{max-height:550px}.wi-detail{display:none}.wi-mobile-chat .wi-list-panel{display:none}.wi-mobile-chat .wi-detail{display:flex}.wi-back{display:block}.wi-chat-header{flex-wrap:wrap;padding:14px}.wi-chat-header>div{flex:1 1 100%;order:2}.wi-messages{min-height:240px;max-height:45dvh;padding:14px}.wi-message{max-width:95%}.wi-compose{padding:14px;max-height:none;overflow-y:visible}.wi-compose-footer{flex-wrap:wrap}.wi-compose-options label{flex-wrap:wrap}.wi-assignment{width:100%}.wi-context>div:first-child{width:100%}.wi-attach-row{gap:8px}.wi-voice-actions{margin-left:0}.wi-audio-draft{width:100%}.wi-audio-draft audio{min-width:0}}

/* Bandeja amplia con compositor flotante, inspirada en la lectura de WhatsApp. */
.wi-list-heading{display:flex;align-items:end;justify-content:space-between;gap:12px;margin:0 0 14px}.wi-list-heading strong{font-size:20px;line-height:1.2;color:#102f38}.wi-list-heading span{font-size:12px;color:#60777e}.wi-detail{position:relative;overflow:hidden}.wi-chat-identity{display:flex;align-items:center;gap:11px;min-width:0}.wi-chat-identity>div{min-width:0}.wi-header-avatar{width:42px;height:42px;flex:0 0 42px;display:grid;place-items:center;border-radius:50%;background:#e0eff0;color:#174d58;font-size:13px;font-weight:800}.wi-messages{min-height:300px;padding:18px 22px 190px;scroll-padding-bottom:190px}.wi-message{max-width:min(78%,680px);padding:10px 13px;border-radius:12px}.wi-message p{margin:4px 0;font-size:15px;line-height:1.45}.wi-compose{position:absolute;z-index:5;left:18px;right:18px;bottom:16px;display:grid;grid-template-columns:minmax(210px,.72fr) minmax(300px,1.8fr);gap:7px 12px;margin:0;padding:10px 12px;max-height:min(46%,330px);overflow-y:auto;border:1px solid #c9dadd;border-radius:18px;background:rgba(255,255,255,.97);box-shadow:0 12px 32px rgba(10,45,53,.18);backdrop-filter:blur(8px)}.wi-compose-options{grid-column:1;margin:0;align-self:center}.wi-compose-options label{min-width:150px}.wi-signature{grid-column:2;margin:0;align-self:center}.wi-format-toolbar{grid-column:1;margin:0;align-self:center}.wi-compose-label{grid-column:2}.wi-compose-label textarea{min-height:48px;max-height:96px;padding:10px 12px}.wi-pending-files,.wi-error{grid-column:1/-1}.wi-attach-row{grid-column:1;margin:0;align-self:center}.wi-compose-footer{grid-column:2;margin:0;align-self:center}.wi-compose-footer .primary-action{min-width:92px}.wi-feedback{margin:5px 0;min-height:18px}
@media(max-width:980px) and (min-width:761px){.wi-compose{grid-template-columns:190px minmax(260px,1fr);left:12px;right:12px}.wi-messages{padding-bottom:195px}.wi-compose-footer span{display:none}}
@media(max-width:760px){.wi-list-heading{margin-top:2px}.wi-detail{overflow:visible}.wi-chat-identity{flex:1 1 100%;order:2}.wi-chat-header>div.wi-chat-identity{display:flex}.wi-messages{min-height:300px;max-height:52dvh;padding:14px}.wi-compose{position:static;display:block;max-height:none;margin:0;padding:14px;border-left:0;border-right:0;border-bottom:0;border-radius:0;box-shadow:none;backdrop-filter:none}.wi-compose>*+*{margin-top:8px}.wi-compose-options{margin-top:0}.wi-signature{margin-top:7px}.wi-format-toolbar{margin-top:7px}.wi-compose-footer{margin-top:8px}}

@media(min-width:761px){.wi-messages{padding-bottom:140px;scroll-padding-bottom:140px}.wi-compose{grid-template-columns:auto auto minmax(220px,1fr) auto;gap:7px 10px;max-height:min(46%,330px);overflow-y:auto}.wi-compose-options{grid-column:1/3;grid-row:1;display:flex;justify-content:flex-start;gap:9px}.wi-compose-options label{display:flex;align-items:center;gap:7px;min-width:0}.wi-compose-options select{width:165px!important;padding:8px 9px!important}.wi-template{white-space:nowrap}.wi-signature{grid-column:3/5;grid-row:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wi-format-toolbar{grid-column:1;grid-row:2}.wi-compose-label{grid-column:2/4;grid-row:2}.wi-compose-label textarea{min-height:46px;max-height:72px;font-size:14px}.wi-attach-row{grid-column:1;grid-row:3;display:flex;flex-wrap:nowrap;gap:7px}.wi-attach{padding:8px 10px!important;white-space:nowrap}.wi-voice-actions{margin-left:0}.wi-voice-actions>strong{display:none}.wi-record{width:38px;height:38px}.wi-compose-footer{grid-column:4;grid-row:2/4;display:flex;align-items:center;justify-content:center}.wi-compose-footer span{display:none}.wi-pending-files,.wi-error{grid-column:2/4}.wi-pending-files{grid-row:3}.wi-error{grid-row:5}.wi-compose:has(.wi-pending-files:not(:empty)),.wi-compose:has(.wi-error:not(:empty)){max-height:46%}}
@media(min-width:761px){.wi-messages{padding-bottom:18px;scroll-padding-bottom:var(--wi-compose-clearance,184px)}.wi-messages::after{content:"";display:block;flex:0 0 var(--wi-compose-clearance,184px);width:100%;pointer-events:none}}
/* Keep editor text independent of surrounding label and global form typography. */
#whatsapp-inbox .wi-compose textarea[data-text]{font-family:inherit;font-size:16px;line-height:1.45;font-weight:400;color:var(--wi-ink);caret-color:var(--wi-ink);opacity:1}
.wi-compose-label>span{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
.wi-chat-copy>span:not(.wi-state){overflow-wrap:anywhere}
.wi-bulk-bar{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0}.wi-bulk-bar button{border:1px solid #cbdfe3;background:#fff;border-radius:8px;padding:6px 8px;font:inherit;font-size:.82rem;color:#194e5b;cursor:pointer}.wi-bulk-bar button[data-resolve-batch]{background:#e7f6ef;color:#0a6249;font-weight:700}.wi-bulk-bar button:disabled{opacity:.55;cursor:default}.wi-chat-row{display:flex;align-items:center;width:100%}.wi-chat-row>[data-select-chat]{flex:0 0 auto;margin:0 8px 0 10px;width:18px;height:18px;cursor:pointer}.wi-chat-row>.wi-chat{flex:1;min-width:0}
